Favoured Event Services – Privacy Policy
Introduction
Favoured Event Services (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [Website URL] or engage our event decor and planning services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information about you:
1.1 Personal Identification Information: This includes your name, email address, phone number, and mailing address when you fill out forms on our website or communicate with us by phone, email, or otherwise.
1.2 Event Information: Details regarding your event, including date, time, location, guest list, and specific service requirements.
1.3 Payment Information: Payment details necessary to process transactions, such as bank account or mobile money details.
1.4 Technical Data: Information about your computer, browser type, and browsing actions collected through cookies and other tracking technologies when you visit our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Service Provision: To provide and manage our event decor and planning services, including booking confirmations, event coordination, and customer support.
2.2 Payment Processing: To process payments for our services and issue invoices and receipts.
2.3 Communication: To communicate with you about your event, respond to inquiries, send updates, and provide customer service.
2.4 Marketing: To send promotional materials and updates about our services that may be of interest to you, provided you have given your consent to receive such communications.
2.5 Website Improvement: To analyze how our website is used and improve its functionality and content.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers: We may share your information with third-party vendors, contractors, and other service providers who perform services on our behalf, such as payment processing, event coordination, and marketing.
3.2 Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service can be completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
5.1 Access: You have the right to request access to the personal information we hold about you.
5.2 Correction: You have the right to request correction of any inaccurate or incomplete information we hold about you.
5.3 Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
5.4 Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
5.5 Restriction: You have the right to request the restriction of processing of your personal information under certain circumstances.
5.6 Data Portability: You have the right to request the transfer of your personal information to another party.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back periodically to review any updates or changes to this policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Favoured Event Services
4 Blazing Street, Ashaley Botwe 3rd Gate, Ghana
Phone: +233 (0) 240 817 855
Email: sales@favouredeventservices.com
Website: www.favouredeventservices.com
