Favoured Event Services – Terms and Conditions
Introduction
Welcome to Favoured Event Services! By booking our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before engaging our services.
- Definitions
- Client: The person or entity engaging Favoured Event Services.
- Company: Refers to Favoured Event Services.
- Services: Event decor and planning services provided by Favoured Event Services.
- Agreement: The contract between the Client and the Company.
- Services
Favoured Event Services provides comprehensive event decor and planning services, including but not limited to:
- Wedding And Engagement Décoration
- Funeral Decoration
- Reception Decoration
- Corporate Event Planning And Decorations
- Baloon Decoration
- Church Decoration
- Baby Christening Decoration
- Bridal Room Styling
- Proposal Decoration
- Birthday Party Setup & Decoration
- Kids Birthday Party Decorations
- Event Design And Theme Conceptualization
- Venue Selection And Setup
- Lighting And Sound Arrangements
- Catering Coordination
- Vendor Management
- Event Coordination And Management
- Booking and Payment
3.1 Booking Process: A booking is confirmed only upon receipt of a signed contract and a non-refundable deposit as specified in the contract.
3.2 Deposit: A non-refundable deposit of 70% of the total service fee is required to secure the booking.
3.3 Final Payment: The remaining 30% balance is to be paid 14 days before the event date. If the booking is made within 14 days of the event, full payment is required at the time of booking.
3.4 Venue Checking: Venue checking comes with a mandatory fee of 200.00 irrespective of the location.
3.5 Impromptus: Impromptu services requested by the client must be paid in Full before work commence.
3.6 Payment Methods: Payments can be made via bank transfer, mobile money, or any other method agreed upon by both parties.
- Cancellations and Refunds
4.1 Cancellation by Client: Cancellations must be made in writing on our website via https://favouredeventservices.com/update-event or send us a whatsapp message via 0240817855. The following cancellation fees apply:
- More than 30 days before the event: Deposit forfeited
- 15-30 days before the event: 75% of the total service fee
- 14 days or less before the event: 100% of the total service fee
4.2 Cancellation by Company: If Favoured Event Services must cancel the booking due to unforeseen circumstances, a full refund of all payments made by the Client will be issued.
- Changes to Booking
5.1 Change Requests: Any changes to the booking must be requested in writing to us via whatsapp or our website https://favouredeventservices.com/update-event and are subject to availability and additional costs.
5.2 Additional Services: Any additional services requested by the Client will be charged at the rates specified in the contract or as otherwise agreed upon.
- Client Responsibilities
6.1 Accurate Information: The Client must provide accurate information regarding the event requirements, including but not limited to the number of guests, venue details, and timing.
6.2 Access to Venue: The Client must ensure that the Company has sufficient access to the venue for setup and breakdown as agreed upon in the contract.
6.3 Permits and Licenses: The Client is responsible for obtaining all necessary permits and licenses for the event.
- Company Responsibilities
7.1 Service Delivery: Favoured Event Services will deliver the services as specified in the contract in a professional and timely manner.
7.2 Quality Assurance: The Company will use its best efforts to ensure the quality and aesthetic appeal of the decor and planning services.
- Liability
8.1 Limitation of Liability: The Company’s liability is limited to the total value of the contract. Favoured Event Services is not liable for any indirect, incidental, or consequential damages arising out of the provision of its services.
8.2 Force Majeure: The Company is not liable for any failure to perform its obligations due to circumstances beyond its control, including but not limited to acts of God, war, strikes, or government restrictions.
- Governing Law
This Agreement shall be governed by and construed in accordance with the laws of Ghana.
- Dispute Resolution
Any disputes arising out of or in connection with this Agreement shall be resolved through amicable negotiation. If such negotiation fails, the dispute shall be referred to mediation or arbitration in accordance with Ghanaian law.
- Miscellaneous
11.1 Entire Agreement: This Agreement constitutes the entire agreement between the Client and the Company and supersedes all prior agreements or understandings, whether written or oral.
11.2 Amendments: Any amendments to this Agreement must be made in writing and signed by both parties.
11.3 Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.
11.4 Waiver: The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver of that provision or any other provision.
Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Favoured Event Services
Ashaley Botwe 3rd Gate
Madina, Greater Accra – Ghana
Phone: 0240817855
Email: sales@favouredeventservices.com
Website: www.favouredeventservices.com